Once an order has been placed or you manually ask it to be fulfilled, the amount is reserved by your bank via our Batch Authorization Payments.
We will only charge the amount once the order is dispatched.

NLS has a system called Batch Authorization Payments for processing orders, and the following article explains how it works. 
Once one of the following thresholds is met, NLS will make a Batch Authorization Payment on your card. 
30 orders 
$300 order value
If neither of the above thresholds are in met in 6 hours we will make a Batch Authorization for the amount of orders you have received. Regardless of if you didn’t reach 30 orders or $300 in order value, 6 hours after the first order is placed NLS will make a Batch Authorization Payment. 
Once your products are shipped we will still bill each order separately on your credit card. 

Example 1:
Your order 30 separate products in a time span of 2 hours. As you have reached 30 products NLS will make a Batch Authorization Payment of $298.80 on your credit card. 
These orders will be sent to production. 
Once the orders are shipped NLS will charge 30 separate payments of $9.96 on your credit card. 

Example 2:
You order 4 separate products for a Men’s T-Shirt. 6 hours after the first order was placed NLS will make a Batch Payment Authorization of $39.84. 
These orders will be sent to production. 
Once the orders are shipped NLS will take 4 separate payments of $9.96 from your credit card.

When you go into your Account Settings, under Payment Info, you add a Credit Card. This card is used for all orders fulfilled by us.
We do not store your credit card data. Rather, we send the encrypted data to our bank. This increases your security, and it’s also the reason why we don’t display any data in the app.
At present we are only accepting credit card payments, but we are planning on expanding the payment methods in the near future.

Your billing address can be changed in your Account Settings, in the Address Management section.
Please note that it is not possible to change the billing address of a particular order once it is already placed. The new address will be used for the next orders placed after the change has been made.
 

Actively, NLS supports EUR (€). This means that every price you can see is based on this currency.
We passively support :
CAD
USD
GBP
DKK
PLN
CHF
SEK
AUD
Passive support means that we provide prices for these currencies for you and your customers, but they are based on the daily exchange rate.
We do plan on increasing the number of currencies available.
 

All of your invoices are available in the Order Details. There, you will find the option to Download documents.

NLS will handle any expenses that are related to orders being misprinted or containing any defects.
If your customer wants to return an article that doesn’t contain any defects, this will be handled at your expense.

There are multiple reasons why a customer would send back an item. From our experience, the main reasons are:
The customer ordered the wrong size/fit.
The customer changed his mind about wanting the product.
The customer would like a different color.
The product has some sort of defect.
When it comes to the first two points, this is not something we can refund.
NLS will of course be able to offer a refund for any product quality issues. Please take a picture of the problem. Then, you can forward us that picture with the necessary information (order ID, product ID) to our customer service ( order@nolimitssociety.com or info@nolimitssociety.com ).
If the problem can be seen, we will refund the article. If you then want a replacement to your product, you will have to place manually a new order.

If you received a product with a defect, please send a picture where the mistake can be clearly seen.
Then, simply contact our customer service at these addresses and send us the picture:
( order@nolimitssociety.com or info@nolimitssociety.com ).
Our customer service will then find the best solution for you.
Here’s what we consider a defect:
Misprint
Faded print
Arrived stained
Flex peeling off
Holes on the product
We use the picture you send us to document the issues and to make sure we can learn from them.

If you received the wrong item, please send a picture where the mistake can be clearly seen.
Then, simply contact our customer service at these addresses and send us the picture:
( order@nolimitssociety.com or info@nolimitssociety.com ).
Our customer service will then find the best solution for you.
We use the picture you send us to document the issues and to make sure we can learn from them.